KL, Malaysia
Salesforce developer
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About Me
• More than 15 years of professional experience as a Functional Consultant with exposure to various domains.
• More than 9 years of experience in the Salesforce.com CRM space that includes Business Analysis, Administration, Configuration, Implementation, Development and Support experience.
• Have experience in leading team of 11 People.
• Effectively coordinated with the Onsite and Offshore teams during my projects.
• Designing and developing Business Requirement Documents BRD, Functional Requirement Documents FRD and Requirement Traceability Matrix RTM.
• Expertise in Service Cloud console and Proficient in Case Management using assignment, escalation, workflow rules and actions.
• Have experience in UPS , PayPal , CyberSuorce, Box.com, Gitlab and Google Drive Integrations.
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$50/hr
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