About Me
I am Sowmya, I completed bachelor of computer application in Auxilium college and I have 3 years of experience in financial processing, customer account reconciliation, and ERP systems like SAP, Oracle, and Salesforce, I am eager to bring my expertise to your team. During my tenure as a Process Associate at Capgemini and a Transaction Processing New Associate at Accenture, I managed payment applications, handled escalation queries, reconciled customer accounts, and processed refunds—all while ensuring accuracy and efficiency. My proficiency in SAP FICO and MS Excel has enabled me to optimize workflows, leading to improved processing times and client satisfaction. I take pride in my ability to resolve payment discrepancies, collaborate with cross functional teams, and maintain strong client relationships.
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