About Me
Target driven Sales and Customer Support Executive with 6+ years of experience in the telecom sector, including 5 years and 8 months in ISP sales and 6 months supporting UK based customers in an international BPO. Proven track record of consistently achieving sales targets and meeting KPIs such as CSAT, AHT, and First Call Resolution.
Skilled in handling UK customers with clear, professional communication, active listening, and a strong customer first approach. Experienced in objection handling, upselling, and delivering accurate, solution oriented support while adhering to strict compliance and quality standards. Adept at working in fast paced environments, maintaining professionalism under pressure, and ensuring a seamless customer experience.
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