Souravi Basu

Dear Hiring Manager,
I am writing to express my strong interest in the Helpdesk Support Engineer role with your company. With over six months of experience as an IT Executive at Sanvie Retail Private Limited, as well as I have one year hands on experience in my institute of Jetking,I possess the technical expertise and professional experience that make me an ideal candidate for this position.
What differentiates me is my track record of success in overseeing IT operations, troubleshooting technical issues, and supporting business objectives through innovative technology solutions. In my current role at Sanvie Retail Private Limited as an IT Executive, I have demonstrated proficiency in areas such as remote and on site support, data synchronization, backup management, and sales analysis through /backup store/dbackup Oracle Intelligent software.
Some of my notable achievements include:
Efficiently managing IT operations across multiple retail stores, ensuring smooth functionality and min