Soundarrajan Kannan

With over 10 years of experience in the BPO industry, We have a deep understanding of the ins and outs of customer service operations. We have a proven track record of success in managing and leading teams, and We are skilled in handling customer inquiries and resolving issues. We are also familiar with the various technologies and systems used in BPO operations, and We are able to use them to improve efficiency
and productivity.

As an Operation Manager in a customer service company, We have a wealth of experience in managing all aspects of customer service operations. We are responsible for overseeing the day to day operations of the call center, including staffing, training, and performance management. We are also responsible for ensuring that the call center meets all customer service standards, and We are able to identify and resolve any potential problems.

We have a strong understanding of customer service principles, and We are able to apply them to effectively handle customer