Sonwabile Landu

I am a dynamic and results driven youth development manager with extensive experience in the Software as a Service SaaS sector and in leadership roles in sports management. I have a proven track record in client onboarding, account management, and driving customer success within fast paced, tech driven environments. Adept at leading cross functional teams, optimizing processes, and delivering impactful solutions that enhance client satisfaction and operational performance. Skilled communicator with a strong ability to deliver tailored SaaS training and support, as well as manage team dynamics, logistics, and stakeholder relationships in a sports context. Focused on fostering growth and maximizing value through data driven insights and continuous improvement initiatives. I have experience with managing work processes using KanBan methodologies. I am also proficient in multiple software used to increase client experience including Zoom, Teams, InterCom , AnyDesk and TeamViewer.