John Terry

Diverse industry experience, gained through a combination of contract and permanent employment, with the ability to adapt to new environments, and learn new technical skills in a quick and efficient manner. Skilled in monitoring, analysing, troubleshooting, and managing a variety of Network platforms in a Network Operations Centre, Command Centre, Data Centre, and Control Room environment, consistently finding resolutions to complex technical issues. Deeply committed to customer care, satisfaction, and retention. Recognized for proven people skills, with the ability to effectively explain highly technical topics and communicate them clearly to individuals with varied backgrounds and skill levels. Results-oriented, dependable person, who is good under pressure and can think on his feet. Highly experienced with cloud based application suites such as Microsoft Office 365 or AWS in a PC or Mac Environment. Demonstrated experience in Administration of Microsoft Office 365 workloads