Suhail Soudagar
Banglore, India
Quality Auditor
-
Local Time - 01:49 AM
About Me
I am a Quality expert With over 6 years of experience in Quality and IT Operations, currently as an Associate Manager –, I bring strong expertise in SLA governance, customer experience improvement, stakeholder management, and team leadership. I have led quality audits, managed teams, and driven a 20% improvement in audit scores through data driven insights, root cause analysis, and process optimization, directly contributing to enhanced customer satisfaction. My experience in handling client interactions, presenting governance dashboards using Excel and Power BI, and collaborating with cross functional teams enables me to proactively address service gaps and improve customer outcomes. I am confident that my background in quality, compliance, and customer focused operations aligns well with Arise’s commitment to delivering exceptional customer experiences, and I would welcome the opportunity to contribute to your team.
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$5/hr
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