

Malkangiri, India
SAP SD Consultant
Local Time - 04:14 AM
About Me
Resolved 20–30 SAP SD incidents weekly, maintaining 95–98% SLA compliance with zero critical breaches
Managed end to end OTC processes Order → Delivery → PGI → Billing ensuring smooth business operations
Reduced resolution time by ~20% through effective root cause analysis RCA
Troubleshot pricing, billing, delivery, and IDoc issues, minimizing repeat incidents
Collaborated with MM & FI teams to resolve cross functional issues and improve process efficiency
Supported UAT and minor configuration changes in pricing/billing; acted as primary POC for SD issues
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$16/hr
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