
About Me
I have around 4 years of experience in BPO sector, I have worked around 1 year 9 month as a Technical Support Executive in Gonoise Smartwatches and earbuds process at ICCS organisation also there I have handled ORM escalation calls. After that I have worked around 2 years in Shiprocket Logistics process at BPO Convergence where I have handled IB calls, L2 calls and also worked as mentor for more than 6 months where I have handled team and also audited calls. Currently I working in Shiprocket Pvt Ltd. Inhouse process and handling L2 calls. I have good typing and communication skills and also have good knowledge of excel.
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