Shruti Malkar

A detail oriented Business Analyst with over three years of experience, I excel in Requirement Gathering, Business Understanding, and leveraging Agile and Waterfall methodologies to ensure efficient project analysis and management.

Proficient in problem solving and decision making, I ensure efficient root cause analysis and implementation of corrective actions for customer complaints, managing standardized and non standardized escalations contributing to quality delivery and customer satisfaction.

Proficient in client coordination and stakeholder management, I translate business objectives into actionable plans, driving successful project/product milestones. My expertise in process optimization and gap analysis enhances project efficiency, demonstrated by a track record of delivering 5+ projects monthly and a reduction in project completion time by 50%.

I specialize in crafting clear project guidelines through Wireframes, BRDs, and FRDs, fostering seamless project execution and driv