About Me
Hi there! I’m Shreesha – a results driven Customer Success and Operations Specialist with 4+ years of experience working with high growth startups. I help companies streamline operations, support customers efficiently, and build scalable processes.
I’ve worked with over 20,000 learners and teams at Great Learning leading process improvements that cut SLA breaches by 60%. I also offer hands on support in tools like Google Sheets, Power BI, CRMs HubSpot, Freshdesk, Notion, and Slack.
Whether you need help with—
Managing and resolving customer queries
Setting up workflows and dashboards
Creating SOPs or internal documentation
Handling virtual assistant/admin tasks
Temporary team coverage or urgent freelance support
…I can deliver quality, quickly and reliably. Let’s work together to solve your operational challenges while keeping your customers happy.
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$8/hr
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