About Me
Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win win solutions.
Experience
Customer Support Representative, [removed]
TTEC INDIA PVT LTD Jaipur, India
• WorkinginTTECINDPVTLTD
• ResolvingissuesforthebuyersandthesellersoneBay
• Recommended solutions to complex situations through research and critical thinking and escalated customer to supervisor for enhanced support
• Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions
• Connected with customers to address questions and resolve issues through phone and email
• Deliveredexceptionalcustomerservicebyprioritizingemergencyissuesand developing and employing workarounds to solve problems expedi
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$2/hr
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$ 0
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