Shoeb Ahmed

I am a dedicated and experienced Customer Service Associate with over 6 years of experience at Amazon, handling chat, email, and voice support for customers across North America US/CA, UK, and India.
I specialize in resolving customer concerns quickly and professionally — from order tracking and refunds to account issues and claims. I’ve supported customers via live chat, email, and phone.
Whether it’s providing seamless shopping support, handling returns, or solving shipping and payment problems, I ensure a smooth and satisfying customer journey. I’m skilled with tools like CRM systems, chat support platforms, and internal ticketing tools.
What I Offer:
✅ Chat/Email/Voice Support Domestic & International
✅ Complaint Resolution & Claims Handling
✅ Order/Delivery/Refund Assistance
✅ Virtual Assistant Tasks & Admin Support
✅ Fast typing, accurate communication, customer empathy
Let’s connect —I’m ready to deliver reliable, professional customer service that boosts client satisfaction