About Me
I would like to inform you that my professional background and mindset are deeply aligned with OKXs mission of reshaping the future through crypto and empowering individuals through decentralized technologies.
With over four years of experience in customer support and operations, including leadership roles in global facing environments, I have developed a strong foundation in client engagement, problem solving, and cross functional collaboration. Most notably, as a Team Leader at Profitrade Financial Instruments LLC US, I led a support team managing complex client queries related to trading products—an experience that sharpened my knowledge of financial instruments and market behavior.
In my prior roles at Tech Mahindra, Vcare Call Center, and Cogent, I consistently delivered high quality service to US based clients through chat and voice platforms. My experience in high pressure support environments has honed my ability to stay composed, solution
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