1. review and check applications and supporting documents.
2. code and process applications into required electronic format.
3. scan documents into database.
4. audit on-line applications for accuracy and completeness.
5. load information onto prescribed databases.
6. maintain complete activity logs and prepare reports.
7. respond to requests for information and statistics.
8. retrieve and present required information in various formats.
9. manage application changes.
10.communicate with applicants over the phone and in person.
11. provide guidance and information on application requirements.
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