Shilpa Bansal

A result oriented professional with nearly 15 years of experience currently working as Freelance Resume Writer. Accountable for developing content for resumes and profiles of different functional areas and preparing them as per the industries standards. Interfacing with clients, multinational corporate and maintaining relations with them for ensuring continued & repeated business growth. Handling customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms. Developed modern resumes that were applicant tracking system friendly, keyword optimized, and have that powerful, impact when they get to a recruiter & hiring manager. Composed comprehensive resumes that enabled clients to maximize the value of their talents & professional experience, while effectively progressing beyond parsing barriers. Actively involved in addressing escalations promptly for enhancing customer satisfaction; handling Service Requests & Cases as per SLAs specific.