Sheryn Castro

I have more than two years of experience as customer service representative and expert in providing customer's solution and satisfaction. Supporting customers about their concerns and complains through phone,chat and email support. I also experience teaching Pre-school students, I teach Math, Science, Arts and English academic subjects. I also worked for two years as an administrator staff in a law firm office doing collections,data entry, and dealing with the customer/client. Working in office-based, I experience being a Quality Analysist of one of the pioneering BPO company here in my country.
I also experienced working home-based, as a Virtual Assistant from email handling, SEO, social media management to article writing. I worked as Data Entry specialist as well for more than a year and as a VA for kindle publisher and posting review for kindle books. I also worked as a customer service supporting chat support, FB messenger and email handling in homebased platform.