Alburquerque, Philippines
customer service representative
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Local Time - 01:38 AM
About Me
This is Michelle Real-Ledesma. I am an experience call center agent for almost 8 yrs to different companies. I've been employed to different BPO company and mostly in Cebu. I started as a Back office editor for an American Telecom, then been a customer service representative on different field like Telecom company from United States and Australia, and Online Shopping sites. I also had an experience as a Chat support agent for a Telecom and at the same time a product trainer for the said account. With my experience as a trainer, I've learn how to use Excel and make my own presentation using PowerPoint. I also manage customers account for a logistic company based in the US. As an account manager for the logistic account, I took care of the requested quotation and shipping of the customer and track their shipment.
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