Shedeyn Novales

Hello, Good day! I am Shedelyn Novales, a registered nurse and a licensed professional teacher applying for a general virtual assistant role. I am very delighted that you responded to my application. I have five years of experience as a dedicated administrative assistant in our Local Government Unit . Still, unfortunately, I was not promoted to a regular position due to political issues, so I decided to apply for another job to showcase my knowledge and skills that were not recognized before. I have also worked as a Customer service representative in a BPO company and handled the Time Warner Cable account. Aside from that, my skills were developed when I was hired as a nurse personal assistant for a US client, where I supported medical professionals by scheduling appointments, managing records, and handling patient inquiries. I assisted with billing, insurance claims, and ensuring patient confidentiality. My role involved facilitating communication between healthcare providers.