About Me
Hello,
My name is Shazma Shams, and I am residing in Jaipur where I was born and brought up. I have done my B.com from University of Rajasthan.
I have worked with Amazon as customer service associate, where I provided support across phone, handled pre and post order inquiries of the customer. I’ve developed strong communication, problem solving, and conflict resolution skills, which I believe are key to providing excellent service. In my previous role, I consistently received positive feedback from customers and manager for my ability to stay calm and resolve issues efficiently.
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