Shawna Holmes
Altoona, USA
Customer Service Represenative
Local Time - 05:50 PM
About Me
With 15 years of diverse experience in customer facing roles, Ive developed a passion for delivering exceptional service and solving complex problems. My background spans healthcare, remote sales, and high volume call centers, equipping me with a unique blend of empathy, technical knowledge, and communication skills.
I thrive in fast paced environments where multitasking is essential. My ability to remain calm under pressure allows me to handle challenging situations with grace and professionalism. Im known for my attention to detail, ensuring accuracy in all customer interactions and data entry tasks.
My experience has taught me the importance of active listening. I dont just hear customers; I understand their needs, often anticipating questions before theyre asked. This skill has consistently led to high customer satisfaction rates and effective problem resolution.
Im tech savvy and adapt quickly to new systems and software.
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$22/hr
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