Shashwat Pathak
Vadodara, India
Customer Experience Specialist & Professional Transcriptionist
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Local Time - 08:31 AM
About Me
Being a dedicated Customer Experience Specialist and Professional Transcriptionist with over 14 years of experience in delivering exceptional service and accurate transcription services. My passion for customer satisfaction and keen attention to detail make me an ideal partner for your projects here on Truelancer.
As a Customer Experience Specialist, I excel in understanding client needs, resolving issues promptly, and creating positive interactions that foster long term relationships. I pride myself on being a proactive problem solver, always ready to go the extra mile to ensure that customers are not just satisfied, but delighted with the service they receive. My strong communication skills and empathetic approach enable me to handle inquiries and concerns with professionalism and care, ensuring that every customer feels heard and valued.
In my role as a Professional Transcriptionist, I bring a meticulous eye and ear for detail and a commitment to accuracy.
My Expertise
Explore & Appreciate my Work
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My Project History & Feedbacks
My Endorsements
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My Education
Southern New Hampshire University
MBA • Marketing
2011 - 2014
University of Mumbai
B.Com • Finance Hons.
2006 - 2008
Work Experience
Sr. Executive - Marketing
Sankalp Preformed Systems Pvt. • Full time
Oct, 2023 - Apr, 2024
Vadodara
Sr. Collections Agent
Radius Global Solutions • Full time
Nov, 2022 - Jul, 2023
Vadodara
Quality Analyst
Etech Global Services • Full time
Jun, 2021 - Sep, 2022
Vadodara
Customer Experience Specialist
Etech Global Services • Full time
Sep, 2020 - Jun, 2021
Vadodara
Independent Sales Contractor
Self Employed • Full time
Aug, 2018 - Nov, 2019
Vadodara
Certifications
CSSC Lean Six Sigma Yellow Belt Certification
Sparen & Gewinn
Issued- Aug, 2024
$6/hr
Total Earnings
$ 0
Projects Completed
0
Services Delivered
0
Buyer worked with
0
Feedbacks
0
Followers
Total Refund
0
Contest Completed
0
Member since
My Articles
No Articles Posted
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