Sharon Suarez

My name is Sharon Suarez, 38 years old, a graduate of Fine Arts Major in Advertising. I am now looking for a full time job where I can bring in the table my work experience as a Customer Service Representative. I just finished my contract as an e-mail correspondent to an e-commerce industry for almost 2 years. I handled customer’s concerns and making sure that their needs and wants are met through email. I also handled refunds, pay, technical issues and other clerical task with minimum supervision.

I am currently working as a part time Sales Lead Representative in a Online Senior Resource. Prior to that I had a[removed]year contract with a UAE motor insurance company as an email clerk and also I worked for a US based Insurance company worker's comp. for business for[removed]years as an agent, and 2 years as a Quality Specialist. I've been in the customer service industry for a total of 14 years.I am willing to extend my expertise and make sure that it will benefit both sides.