
About Me
I am a results driven Customer Support Professional with Team Leading experience in Operations, skilled in managing daily support activities while ensuring high customer satisfaction. I have handled email and chat support, ticket resolution, escalations, and coordinated with teams to meet SLAs and performance targets.
I bring strong communication skills, process understanding, and the ability to guide teams for efficient service delivery.
Key Skills:
Email & Chat Support
Team Handling & Operations Coordination
Escalation & Issue Resolution
Ticket & CRM Management
SLA & Quality Monitoring
Reliable, detail oriented, and customer focused — ready to support your business and lead operations smoothly.
Explore & Appreciate my Work
Shamsuddin Khan has not added any portfolio
My Project History & Feedbacks
My Endorsements
Shamsuddin Khan hasn't been endorsed yet
My Education
Work Experience
Certifications
$6/hr
Total Earnings
$ 0
Projects Completed
0
Services Delivered
0
Buyer worked with
0
Feedbacks
0
Followers
Total Refund
0
Contest Completed
0
Member since
My Articles
No Articles Posted
Top Freelancers by city
Copyright © 2026 | Truelancer.com