About Me
I am a self motivated and dedicated individual with extensive experience in customer service and technical support. My background includes over two years of experience as a Call Center Agent at FlySafair, where I managed bookings, handled escalations, and provided backend support. Additionally, I have a solid foundation in technical support from my tenure at First Rand, where I specialized in troubleshooting and remote assistance for merchant services. With a strong focus on client satisfaction and proficiency in data acquisition and quality assurance, I am committed to delivering exceptional internal consumer support. My skills in Microsoft Office, fast learning, and records maintenance further equip me to excel in this role.
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