About Me
Have 2.3 year of experience in tecnical support, under a innovative insurance software MNC company. Quick in trobleshooting and problem solving. Always focused to maintain Cusomer Satisfation and the SLA. Have ecxelent verbal and written communication skills in email etiquette and customer service. Best in ticket tools includes freshdesk,freshchat,salesforce and maintauning to resolve an average of 90+tickets in a week. Best to understand customer behavior and the situational communication. High enthuastic to troubleshooting problems and seeking new paths.
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