Shahid Lone

Organisational skills: a strong ability to be organised, keep a clear head and keep track of everything from deadlines to essential files.

Professional communication skills: clear and friendly communication, along with a personable phone manner.

Initiative and drive: the ability to take the initiative, work independently and seek out new opportunities.

IT literacy: knowledge of software such as Microsoft Office Suite, Outlook, Adobe Programs and typing skills is required. Plus, knowing about other software that could help with the day to day work.

Honesty and discretion: A secretary often handles expenses, petty cash and other sensitive topics; it’s important that employers can trust a secretary fully.

Time management skills: Working on several projects means a lot of multitasking. This requires the ability to manage your own time and ensure that you can deliver on timelines.

Being a team player: better if you have a flair