
About Me
Results driven Payroll and Finance Operations professional with 5+ years of progressive experience in end to end payroll
processing, billing, invoicing, and team leadership within a BPO/KPO environment. Proven track record of leading teams of 15
across 3 concurrent projects, delivering 11 Kaizen initiatives, and building Excel automation tools that saved 200+ hours per
month. Skilled in SOP development, KPI monitoring, SLA/SOW drafting, stakeholder management, pension administration,
statutory compliance, and driving continuous process improvement in fast paced, deadline driven environments.
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