Saurabh Sehgal
PRO
Ghaziabad, India
Customer Service and Experience Specialist | 20 Years
-
Local Time - 07:50 AM
About Me
With over 20 years of rich experience in Customer Service and Support, I specialize in delivering exceptional customer experiences across voice, chat, and email channels.
In my last role as a Customer Experience Lead, I managed teams, improved CSAT scores, optimized support processes, and handled escalations with professionalism and empathy.
I take pride in being solution oriented, calm under pressure, and highly responsive. Whether youre looking for someone to handle your customer queries, manage a remote support team, or set up your support systems — I can help.
✅ 20+ Years of Experience
✅ Strong Communication & Problem Solving Skills
✅ Expert in Email, Chat & Voice Support
✅ Available for Remote & Long Term Projects
Let’s work together to deliver a world class experience to your customers.
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$6/hr
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