Satyam Shivam
Gurugram, India
Customer Service Specialist
-
Local Time - 05:38 PM
About Me
I’m a dedicated and results driven professional with 2+ years of experience in customer service, operations support, and fraud prevention across fintech, e commerce, and outsourcing domains. I specialize in handling customer queries via email, chat, and phone, resolving escalations, processing transactions, and ensuring seamless client experiences.
My core strengths lie in problem solving, communication, and attention to detail. I’ve worked with global clients like Amazon and financial institutions where accuracy, empathy, and operational efficiency were critical. Im also skilled in tools like MS Excel, CRM platforms Salesforce, and process optimization strategies.
Currently, I’m offering freelance support in customer service operations, ticket resolution, virtual assistance, and backend support—committed to delivering high quality work with professionalism and confidentiality.
Let’s connect and create great client experiences together!
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$6/hr
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