Sasha Rowe
Linstead, Jamaica
Customer Service Phone, Email, Chat
Local Time - 06:54 PM
About Me
Hello, my name is Sasha Rowe and I have over 4 years of experience in the customer service field. In my previous role at Alorica, I handled high volumes of customer inquiries via phone, email, and live chat. I consistently achieved customer satisfaction of 95% by actively listening to customers, addressing their concerns efficiently, and providing tailored solutions. My key strengths include excellent communication skills, patience, and a strong ability to resolve conflicts. I have a knack for turning challenging situations into positive experiences by staying calm and empathetic. I am looking for a new opportunity to further develop my customer service skills and contribute to a team that values exceptional customer experience.
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$8/hr
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