Sarmad was very efficient, and cooperative. He worked on a very timely manner and it wasn't very expensive either.
However, he uses some sort of a transcription software for English transcriptions, which means sometimes there are errors, especially if a few Hindi words are used. The same problem arises with names etc. Another thing I noticed is that there is no distinction marked between the interviewer and interviewee by the software.
I personally didn't mind these details. And it helped me a lot. So great! I needed a lot of work to be done in a short time and didn't mind a few errors here and there, so it was okay.
Good luck to Sarmad. Will work again, if needed.