My name is Sara Weissman and I am a skilled consultant with a diverse professional background spanning military, federal, and civilian experience in the Information Technology IT realm. I have extensive experience with IT Service Management and Process areas utilizing multiple ITSM Tools as well as Project Management experience. I have implementation and development experience with the HP Service Manager Tool Suite and hold a Technical Implementer Certification with Cherwell Service Management®, a Security+ CE Certification, and an ITIL® Foundations V3 Certification. Additionally I have over six years’ experience revising, editing, and drafting IT documents and official deliverables for various contracts. This includes extensive experience in requirement gather, workshops, development and implementation of procedures, process flows, develop and edit of training plans and additional customer specific material.
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