About Me
DesktopSupportEngineerwith4+yearsofexperienceinITinfrastructure,technical troubleshooting,andend usersupport.Skilledindiagnosingandresolvinghardware,software,and network issues, ensuring seamless connectivity and optimal system performance. Strong problem solving abilities, excellent communication skills, and a proactive approach to IT support.
TECHNICALSKILLS
ITSupport&Troubleshooting:Diagnosingandresolvinghardware/softwareissuesfordesktops, laptops, and printers.
NetworkConfiguration:ConfiguringLAN,WAN,VPN,andOutlookforseamlessconnectivity.
OperatingSystems:Windows7,8,10,11,MacOS X.
SoftwareExpertise:MSOfficeWindows&Mac,ISTMTicketingTool,Esset&Sapphiretool configuration.
RemoteSupport:AnyDesk,TightVNC,TeamViewer.
Security&SystemMaintenance:Virusandspywareremoval,systemdiagnostics,andRCA for issue resolution.
Collaboration&CustomerSupport:WorkingwithITteamsandensuringpromptresolutionof end user concerns.
My Expertise
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$17/hr
Total Earnings
$ 0
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