About Me
I am a dynamic and results driven professional with a proven track record in customer service and technical support roles. With over 3 of experience as a Trilingual Tech Support Agent, I have developed strong communication skills and the ability to effectively assist clients in Spanish, English, and Portuguese. My background includes creating service cases, coordinating with engineers, and handling escalations to ensure customer satisfaction. Additionally, my experience at Amazon Costa Rica, Capital One, and AT&T has further honed my customer service and problem solving abilities. I am now seeking a new opportunity where I can leverage my skills and expertise to contribute to a dynamic team.
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