About Me
• First point of contact for the user having software and hardware related issues
• Providing End to End support for more than 160 Employees.
• Installation and configuration of Operating Systems like Windows 7, 8, 8.1, 10,11
• User profile configuration for new joiners
• Creation and modification of distribution lists
• Providing support to the remote user through Skype for Business screen share and TeamViewer
• Concept about VPN virtual private network and troubleshooting
• Configuration & troubleshooting of email clients such as Outlook and Office 365
• Adding Wi Fi access to user account and configuring Wi Fi in user machine
• Troubleshooting the Hardware & software related problems
• Installing and configuring the Local Printers and network Printers
• Troubleshooting the network connectivity issues
• Maintains I.T. assets and tracking for area of responsibility
• Arranging workstation with required OS, software’s installed based on client requirements
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$7/hr
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