About Me
As a Billing Systems Analyst with more than one year of experience, I have developed a good understanding of telecom billing and rating. I am proficient in Oracle SQL and UNIX and possess strong skills in performing rating and billing operations using Singleview Rating and Billing Software. My role includes ensuring that operational processes are executed in accordance with business requirements and SLAs, and monitoring task outputs for process effectiveness, stability, and performance. I stay up to date with the latest technical and business trends to proactively progress and improve existing services. I provide support to the operations team and take ownership of support requests, seeing them through to successful resolution. Additionally, I collaborate closely with other teams to facilitate requests and assist in outputs while ensuring that the correct escalation points and procedures are followed. With my skills and experience, I am confident in my ability to contribute positively
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