
About Me
September[removed]Current Sr. Associate ICICI BANK, Guna, India Develop and maintain relationships with clients and vendors. Ensure compliance with Industry regulations company policies, quality standards.
Analyze and improve business area, workflow or financial performance. Helped guests obtain specialized support for product, service and payment issues.
Handled customer returns, refunds and exchanges at customer service desk. Trained junior associates in proper procedures, team policies and strategies
for success. Reviewed work of junior associates, identified knowledge gaps, corrected mistakes and recommended changes to prevent future mistakes and
improve performance.
Managed data collection, visualization and reporting for projects of different scale and applications.
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$6/hr
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