Jaipur Area, India, India
Process specialist
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About Me
I am currently working as a Process specialist – Operations & Finance for a project with more than 50 associates involving transaction processing for one of the largest financial institutions in the US and a team of 14 individuals. The project involves back-office financial transaction processing (I have 14 yrs experience in various Domain: Cash application, Accounts Payable & Accounts receivables, Audit, MIS reporting) for the leading clients of USA(The New York Times). My Key Responsibility Areas include following:
1. Client Operations, 2. Performance delivery 3. Client communication 4.Resource management 5. Manpower allocation 6. Performance monitoring and task assignment to team members 7. Team development and management 8. Team building activities 09. Team Workshops, 10. MIS reporting 11 Handling sales escalation on calls, 12 System Audit .
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