• 7+ Years of IT experience in Software Analysis, Support, Administration and Implementation of business applications based on Client requirements
• Good Team player with Excellent communication skills
• Experience in Client Focused Environment
• Worked on Docker and with multiple clients.
• Worked as a Team Lead.
Roles and Responsibilities:
• Creation of Jira Projects based on user request and configuring Project level access
• License Management for Add-ons and Applications
• Configuring security levels for Public Filters in Jira
• Implementing Jira workflows using advanced features such as Post functions, Conditions and Validators
• Experience in configuring Field configurations, Notification schemes, Screen Schemes, Permission Schemes in Jira Projects
• Configure the Customer Portal, request types, queues, SLA metrics and automation.
• Installing plugins and maintaining the licenses
• Cloning the Jira Projects
• Re-indexing and restart Jira on timely basis in docker
• Creating s
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