Talking about my work experience in Non/Semi-Voice I have been working for KPO & BPOs for several years now gaining experience in US Mortgage, Insurance, Loans, Agents/Agency Service etc. Adding to this I have also worked as Product Support Engg monitoring servers and troubleshooting them up to an extent, with this have also been a successful Tech Coordinator where I must work on live production applications/software's to improve production and quality.
My designations I had for almost 9 years in Non/Semi Voice are Sr Executive, Quality Analyst, SME, Tech coordinator and Product Support Engg. I also have experience as Team Lead for Domestic handling 18 employees.
My Intl Tele Sales experience starts with the US client and my target is to sell the security software's for digital devices with troubleshooting. Then had a chance to work with one of most reputed UK client selling Media Products like Set Top Boxes, TV Packages, Broad Band, Telephone, Tech Support etc.
Liking to work PT.
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