Samuella Rodoye

An experienced customer service manager with a solid foundation in digital marketing and content creation. With over 5 years of expertise in customer service, I developed a reputation for building strong, customer focused teams and implemented strategies that significantly enhance customer satisfaction and retention.

As a Customer Service Manager, I excel in leadership, and conflict resolution. My ability to understand and anticipate customer needs has consistently led to high levels of customer loyalty and positive feedback. My strategic vision and operational acumen have enabled me to streamline service delivery and improve overall efficiency within the organizations I served.

Recently, I ventured into the realms of digital marketing and content creation. Though relatively new to these fields, I have already demonstrated a keen ability to adapt and learn quickly. I have started applying my customer centric approach to digital marketing, focusing on understanding on audience needs.