, Nigeria
Cyber security, Cloud Engineer, IAM Engineer, Technical Support.
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Local Time - 07:52 AM
About Me
My name is Samuel Fashikun, I have more than 7 years of experience working as Technical support, Cyber security, Customer support, cloud support and security engineer, IT support, and System administrator, both Azure and AWS,
I currently work as a part time/weekend shift Cyber security Analyst freelancer for Patriotic consulting group, a US company remotely to triage security alerts generated from SIEM Sentinel, triage alerts as false positives or react to true positives by resetting user passwords or isolating computer accounts in Microsoft Defender for Endpoint.
I also work as a level 3 Technical support and escalation Engineer at Ceyden Technology, where I manage the life cycle of an incident to ensure the customer’s incident is resolved, proactively, communicating all updates, Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
Triage incident service request by outbound phone calls, email or web portal as a point of contact.
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$10/hr
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