Samir Faraj

Strong and dedicated IT Service Delivery Management knowledge with a superior work ethic and client satisfaction record. Widely and deeply knowledgeable in all aspects of ITIL management and coordination. Adept multi tasks and able to bring a high number of simultaneous projects to completion with accuracy and professionalism.

Experienced, motivated and results-oriented IT Professional with more than +15 years of proven achievements in information technology and systems management involving infrastructure management, resiliency, data warehouse management, process analysis, eCommerce, Digital Marketing, SEO and project management. Adept at providing ITIL services and solutions as well as developing new processes through ongoing maintenance, defect resolution and enhancement solutions for multi-site areas of various companies. Recognized for keen attention to detail, adherence to standards and expert technical background; proficient in directing diverse teams across organizational and i