Sami Ahola

Driven, adaptable, and continuously learning, I bring a combination of technical expertise and strong communication to every team I join.
I am writing to express my interest in ICT support and customer service roles within your organization. With strong expertise in Windows, Azure, AD, M365, and ServiceNow environments, I bring a solutions driven approach to technical support and user services. My background spans both B2B and B2C support environments, where I have resolved technical issues efficiently, communicated clearly with users, and contributed to smooth daily operations.

My experience includes on site and remote support roles in digital services, service desk operations, and technical troubleshooting. I have also worked extensively with AV equipment, incident management, and multi channel user support. Earlier in my career, I gained valuable experience in logistics, recruiting, and personnel training, which strengthened my communication skills, and adaptability.