
About Me
I am an experienced Infrastructure Support Engineer with strong experience in IT operations, network monitoring, and ITSM tool deployment. I’ve worked with HPE GreenLake on premise systems, Cisco ISE, networking devices, and Microsoft Active Directory 2022, including Group Policy and OU management. I also manage core network services like DNS and DHCP.
I’ve handled L2 Helpdesk operations, used tools like Cisco ThousandEyes, Cisco CLI Analyzer, and Motadata AIOps & ServiceOps for proactive monitoring, and managed enterprise hardware like biometric systems,VMD and video wall solutions.
I’m passionate about keeping IT infrastructure reliable and secure, with a strong focus on system administration and smooth day to day operations.
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