• PMP certified with verifiable experience in handling portfolio of projects including project planning, risk assessment, scheduling and negotiations with the client for service level agreements, project progress monitoring and delivery as per quality and within budgets and time norms.
• ITIL-2011 certified holds the distinction of initiating and implementing Service Improvement Programs with excellence in employing Service Management methodologies to build efficient operations to deliver quality outcomes through a philosophy of business-led IT, operations and technical excellence.
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