Sarah Zamora
City of Meycauayan, Philippines
Customer Support Specialist
Local Time - 01:50 PM
About Me
I am a dedicated Customer Support Specialist and Virtual Assistant with over 3 years of remote experience, delivering consistent, high‑quality support across email, live chat, and phone channels. With a foundation built on empathy, problem solving, and clear communication, I thrive on resolving client inquiries efficiently—often achieving first contact resolution rates above 90%.
I leverage strong time management and multitasking abilities to balance competing priorities, consistently meeting deadlines while maintaining meticulous attention to detail. My technical toolkit includes proficiency with CRM platforms Zendesk, Salesforce, HubSpot, communication tools Slack, Zoom, and office suites Google Workspace, Microsoft Office
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$6/hr
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