Sarajevo, Bosnia and Herzegovina
Customer Care Specialist
Local Time - 09:53 AM
About Me
I am a bilingual German/English customer service specialist with over 5 years of experience in customer support, team leadership, and project coordination. I have successfully handled client inquiries via phone, email, and live chat, while also leading service teams and implementing quality improvement strategies. My background includes training team members, managing CRM systems, setting up VPNs and 2FA protocols, and supporting technical operations alongside IT teams. With strong communication skills, a hands on approach, and a problem solving mindset, I’m seeking a part time remote opportunity where I can contribute to outstanding customer experiences and continuous service improvement.
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$15/hr
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